Refund Policy

REFUND AND RETURNS POLICY

Your satisfaction is our first priority at Ecowomen. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

To return an item, please send it to:

Ecowomen
PO Box 71,
Vasse, WA 6280
Australia

Please include the following information:

  • Your Order number if known (appears on the top of the confirmation email)

  • Your name and address

  • A description of the item you are returning

  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.

Please note opened packages are not returnable for hygiene and quality assurance reasons.
Faulty products are always returnable.

If you need to talk to us please don’t hesitate to call +61 8 9388 3004 or text 0414 270 252